Privacy policy

Last updated 28 September 2026

Fundle (“the app”, “we”, “us”) is a Shopify app that lets merchants sell product bundles, BOGO deals, volume discounts, add-ons and cross-sells. This policy explains what information the app collects when a merchant installs it, how that information is used, how long it is kept and how to reach us.

Information we collect through Shopify’s APIs

When you install Fundle, Shopify gives the app access to your store with the permissions you approve. Through those permissions we collect:

• Store details — your shop’s myshopify domain and an access token that lets the app act on your store.
• Products and collections — the titles, images, prices and IDs of the products and collections you choose for your bundles.
• Theme status — whether Fundle’s blocks and embed are switched on in your live theme, so the app can tell you when an offer is not visible.
• Discounts — the automatic app discounts Fundle creates to price your bundles.
• Files — images you upload in the app are stored in your own store’s Files, not on our servers.
• Orders — when an order is placed, Shopify sends the order to the app. We keep only the lines that came from a Fundle bundle: the order ID, cart token, product and variant IDs, price, quantity, currency and which bundle it came from. We do not store customer names, email addresses, phone numbers, postal addresses or payment details.

Information we collect directly from merchants

• The settings, text and design choices you save for each bundle.
• Messages you send us by email or live chat, including your name and email address if you give them, so we can answer you.

Information about your customers

Fundle does not collect personal information about your customers. To show you how often an offer is seen, the storefront sends an anonymous view count (the shop, the bundle and the product), with no customer identifier. Fundle’s storefront code does not set cookies or use browser storage.

How we use information

• To show your bundles on your storefront and price them at checkout.
• To report revenue, views and conversions for your bundles in the app.
• To provide support and fix problems you report.

We do not sell information, and we do not use it for advertising.

Who we share information with

We share information only with the service providers we need to run the app: our hosting provider, which stores the app’s database, and Crisp, which provides the in-app live chat. They process it only on our behalf. We may also disclose information if the law requires it.

How long we keep information

• We keep your data while Fundle is installed on your store.
• When you uninstall the app, we delete its access token for your store straight away.
• Shopify asks us to erase a store’s data 48 hours after the app is uninstalled. When that request arrives, we delete everything we hold for your store: settings, bundles, order records and view counts.
• We answer Shopify’s customer data requests and customer erasure requests. Because we hold no customer personal information, there is nothing to return or delete.

Where information is stored

We are not established in the European Union. The app’s data is stored on servers run by our hosting provider, which may be in a different country from you, including outside the European Economic Area. Access is limited to the people who operate and support the app.

Your rights

You can ask us what information we hold about your store, or ask us to correct or delete it, by contacting us at the address below. Uninstalling the app also starts the deletion described above.

Changes to this policy

If we change this policy, we will update the date at the top of this page. Significant changes will also be announced in the app.

Contact

Questions about this policy or your data: himusr@gmail.com